The following Q&A provides more information about US Family Health Plan through the TRICARE Young Adult Program. If you have questions about the program or enrollment, please contact us:
Member Services, toll free: 1 (888) 958-7347
We look forward to hearing from you and being your health care partner for years to come.
How do I purchase US Family Health Plan’s TRICARE Young Adult Program coverage?
First verify that you are still in the DEERS database. If you are, then you may complete an application for the TRICARE Young Adult Program at US Family Health Plan. You can download the application from this website. Mail your completed form to:
US Family Health Plan
PO Box 84985
Seattle, WA 98124
How much does US Family Health Plan coverage cost? When does coverage start?
The monthly premium for US Family Health Plan’s TRICARE Young Adult Program coverage is $201.
You can join US Family Health Plan at any time. When you lose your TRICARE Prime coverage you have 30 days to apply to USFHP to avoid a break in coverage. Just send in your application and a pro-rated monthly payment that is equal to $6.70 multiplied by the number of days left in the month, plus two months’ premiums: $402.
If you wait more than thirty days after you have lost your TRICARE Prime coverage, your coverage will start the 1st of the month if we receive your application and three-month payment ($603) in our office by the 20th of the previous month. If you are unsure about how much you should send in, please contact USFHP Enrollment Management at 1(888) 958-7347.
In either case, your initial payment may be made by check, money order, credit card or debit card. After the initial three-month payment, automated monthly debit payments are required from a savings or checking account or credit card.
Can my parents enroll me in the US Family Health Plan’s TRICARE Young Adult coverage?
No. The application must be signed by you—the young adult dependent. As part of the application process, you must attest that you do not have employer-sponsored health care, that you are not married and that you otherwise are qualified to purchase coverage.
Will I get a Family Health Plan (USFHP) enrollment card?
Yes. Shortly after you enroll, you will receive a USFHP member identification card that will have your unique member number. This card is your proof of US Family Health Plan coverage.
Where can I get care as a member of US Family Health Plan?
The US Family Health Plan network offers you more than 50 primary care physicians (PCPs). As a USFHP member, you can choose your own PCP from the provider network. Your PCP will arrange and coordinate all of your care and ensure your providers work together as a team to keep you healthy.
USFHP members can receive care at military treatment facilities only for life-threatening emergencies.
Where can I get my prescriptions filled?
Your US Family Health Plan coverage provides you with two options. You can order your prescriptions by mail or get them from a retail pharmacy:
My sponsor is enrolled in TRICARE Retired Reserve or TRICARE Reserve Select. I am interested in the TRICARE Young Adult Program US Family Health Plan. Am I eligible for coverage?
Your eligibility depends on the status of your sponsor. If your sponsor is eligible for TRICARE Retired Reserve or Reserve Select, he or she is not eligible for US Family Health Plan. And so you are not eligible for US Family Health Plan. The only TRICARE Young Adult coverage you are eligible for is TRICARE Standard or TRICARE Extra.
I currently purchase individual TRICARE Standard Young Adult coverage. How do I transfer my coverage to US Family Health Plan?
You can switch your coverage from the TRICARE Standard Young Adult Program to US Family Health Plan at any time. All you need to do is submit the enrollment form.
Your automatic payments must also be switched to US Family Health Plan. Please note that there is a difference in premiums between the two programs.
I have coverage under my parent’s employer’s health insurance plan. Am I eligible for USFHP Young Adult coverage?
You may enroll in US Family Health Plan if you are not eligible for health insurance from your own employer. If you remain covered under your parent’s insurance as a dependent, your USFHP coverage will be secondary coverage. That means that USFHP will help you pay any deductibles and cost shares that you are responsible for under your parent’s insurance.
When does coverage end?
Your eligibility for coverage ends when one of the following events takes place:
What happens if my TRICARE Young Adult Program terminates?
If you voluntarily terminate your coverage, you will be locked out of the program for 12 months. If you fail to pay your premium when due, you will be locked out of the program for 12 months. (Your premium payment is due no later than the last day of the current month for the next month’s coverage.) If you fail to pay the total premium amounts due and any fees due for insufficient funds, your coverage will be terminated. If you become eligible for or enroll in another TRICARE plan or employer-sponsored health insurance, the lock-out provision will not apply.
When you reach age 21 (or 23 if you’re a student), your regular TRICARE coverage ends. US Family Health Plan at Pacific Medical Centers offers you a solution:
The TRICARE Young Adult (TYA) Program
If you still have questions, please read the Questions and Answers page. Or you can call Member Services at 1 (888) 958-7347. Click here to download the TRICARE Young Adult Program Application Form.
About TYA
The TRICARE Young Adult Program, or TYA, is a special program for young adults that you can purchase. TYA is offered by US Family Health Plan at Pacific Medical Centers.
TYA is an individual health care plan, and you must pay monthly premiums. This comprehensive insurance includes medical and pharmacy benefits. It does not include dental coverage. With TYA, you can continue your TRICARE health care coverage. You are eligible for TYA as long as your sponsor remains eligible for TRICARE.
If you are enrolled in a full course of study at an approved school, your regular TRICARE ends when you reach age 23. You then may be eligible for the TRICARE Young Adult Program. See more details about being a student under Eligibility, below.
Eligibility
You are eligible to purchase TYAP coverage if you are ALL of the following:
Coverage
The TRICARE Young Adult Program through US Family Health Plan is a TRICARE Prime option. It gives you first-class, quality civilian health services. It is easy to enroll, and it is easy to get the health care you need.
US Family Health Plan covers a broad range of medical services. Copayments for medical services are modest. And you will enjoy same-day primary care appointments. Referrals to specialists will be seamless.
With US Family Health Plan at PacMed, you will find a medical home for your care. You will receive all your primary care in one place. A team of board-certified medical providers will partner with you to help you reach and maintain your best health. You’ll enjoy:
General
Smoking Cessation for Active Duty Dependents and Veterans Enrolled in the VA System
Smoking Cessation for Medicare Eligible Members
WASHINGTON, D.C. (October 25, 2011) — The US Family Health Plan, a Department of Defense health care option available to military family members in six areas across America, has achieved a 2011 aggregate member satisfaction rating of 91.4 percent — 42.8 percent higher than the national average for satisfaction with managed care plans, compared to the 216 plans documented in the National Committee for Quality Assurance (NCQA) 2011 Quality Compass Report.
The independent assessment of 4,540 US Family Health Plan members by the Myers Group of Duluth, Ga., an NCQA-certified survey vendor, utilized the most widely used set of metrics in the managed care industry — the Consumer Assessment of Healthcare Providers and Systems (CAHPS ™) 4.0H Survey — to measure performance on key dimensions of care and service. Compared to members of the plans included in the Quality Compass, the US Family Health Plan members reported significantly higher satisfaction with customer service, claims processing, their personal doctors and specialists, how well their doctors communicate, the ability to get needed care, and get care quickly.
“These rating areas are among the key drivers of overall satisfaction with health care,” said David Bahlinger, executive director of analytics, research and development for The Myers Group. “Given that over the years, the US Family Health Plan has consistently exceeded the benchmarks in so many rating areas for the core population, including survey respondents of all ages, it’s no wonder their members continue to rate their satisfaction with the plan so highly.”
“Our high levels of member satisfaction, for 17 consecutive years, confirm that our beneficiaries appreciate the patient-centered care that the US Family Health Plan offers,” said Mary Cooke, chair of the US Family Health Plan Alliance. “The superior satisfaction ratings reflect not only our commitment to delivering innovative, quality health care every day to military families and retirees, but our lifelong commitment to these national heroes.”
Echoing these sentiments was Doris Sanders, a US Family Health Plan member from Houston, Texas, who said, “I’m in my sixties and this is the best health care coverage I’ve ever had. It has saved my life through an early diagnosis of breast cancer, for which I have had wonderful, caring treatment, and it has helped me experience optimum health.”
Joyce Raezer, executive director of the National Military Family Association, said, “The US Family Health Plan has delivered military health care to uniformed services family members of all ages for 30 years, a testament to its strength and stability. The Plan continues to distinguish itself as a high-quality health care program, and we applaud its ongoing, positive impact on military families.”
US Family Health Plan has been a TRICARE Prime option within the Military Health System for over 30 years. For more information about US Family Health Plan, visit www.usfhp.com.
In accordance with changes authorized in February 2011, the Department of Defense announced today military retirees enrolling in TRICARE® Prime after Oct. 1, 2011, will begin paying an additional $2.50 per month for individual members and $5 per month for members and family. This change does not affect any retiree currently enrolled and only affects future enrollees. Active duty service members will continue to receive health care with no out of pocket costs.
Click here to read the Enrollment Fee Fact Sheet.
Click here to read more from the U.S. Department of Defense.
New Prescription Drug Copayments Effective October 1, 2011
In August 2011, a change was made to the prescription drug copayments for all military health plans. This change was approved by the Assistant Secretary of Defense for Health Affairs. US Family Health plan members' prescription drug copayments will change effective October 1, 2011.
The new copayments are listed in the chart below:
|
PHARMACY |
COPAY TIER |
COST OF PRESCRIPTION |
COST OF PRESCRIPTION |
|
Generic Drugs |
Mail Order |
Free |
Free |
|
Local Pharmacy |
$5 |
$60 | |
|
Brand Name Drugs |
Mail Order |
$9 |
$36 |
|
Local Pharmacy |
$12 |
$144 | |
|
Non-Formulary Drugs |
Mail Order |
$25 |
$100 |
|
Local Pharmacy |
$25 |
$300 | |
|
*Retail is for up to a 30-day supply per fill. Mail Order is for up to a 90-day supply per fill. | |||
Prescriptions filled by mail order will have lower co-pays than those picked up at a local pharmacy. If you are not using mail order now, talk to your local PacMed pharmacy. They can help you move your prescriptions to mail order so you can save money.
Generic drugs will cost much less than brand name drugs—in fact, generics will be free by mail order. If you are not currently taking generic drugs, ask your doctor if a generic would work for you.
Here is an example of how much you could save by using generics at mail order:
You may be able to save money on your medications. If you are refilling them at a local pharmacy (including PacMed pharmacies), ask about moving them to mail order. At your next doctor’s visit, ask if a generic drug could replace a brand drug you are currently taking.
USFHP was featured in this month's edition of Managed Care magazine. "Few health plans have the benefit of tracking their members for decades, let alone an entire lifespan. US Family Health Plan (USFHP), one of three managed care plan options under TRICARE, the system that provides civilian health care benefits to military personnel, retirees, and their families, has used that unique advantage to pilot extraordinarily successful methods."
Click here to read the complete article (pdf format).
Because of our commitment to you, our beneficiaries, as well as to quality, sustainable health care, we want to make you aware of a provision in the proposed Defense Department budget for Fiscal Year 2012 that if implemented would impact future US Family Health Plan beneficiaries.
As we currently understand it, the proposal would not impact current US Family Health Plan members. For future members, it would terminate their eligibility to participate in the US Family Health Plan program upon reaching age 65. Since the proposal would require a change in the current law, it would need to be debated and passed by Congress to take effect.
US Family Health Plan leaders are in the process of reviewing the proposal, and will be monitoring it closely as it is considered by Congress. We are concerned about the impact this proposal may have on our ability to provide high-quality care to all of our beneficiaries throughout their lives. We believe Congress shares this concern, we will be sure that Congress is informed about and understands these concerns, and we look forward to working with Congress on this important issue.
US Family Health Plan continues to be the highest rated health care plan in the military health system, with 91% of members reporting high satisfaction, 45% higher than the national average of health plans. We believe, as the President has said he does, that Americans who like the health care coverage they have should be able to keep it.
The proposal, as stated, would not save the government any money. It would simply shift most of the cost of the health care for beneficiaries aged 65 and over to Medicare.
As we have done over the entire 30-year history of our program, we will continue to be advocates for all of the military families and retirees we proudly serve through our longstanding focus on high-quality health care, access and superior customer service.
Please contact your plan directly with any questions or concerns.
WASHINGTON, D.C. (11/30/2010) - While America continues to seek solutions to the need for low-cost, high-quality healthcare, a storied history of delivering patient-centered care to uniformed services families has helped garner exemplary member satisfaction ratings year after year for the US Family Health Plan. The plan, administered by selected community-based hospital and physician networks through agreements with the Department of Defense, has achieved a 2010 aggregate member satisfaction rating of 91 percent: a full 28 points higher on a 100-point scale than the national average for satisfaction with health plans. That’s when compared to the 224 plans documented in the National Committee for Quality Assurance (NCQA) 2010 Quality Compass Report.
Based on the report, 62.7 percent of health plan members nationally report high satisfaction with their plans (rating them an 8, 9 or 10 on a scale of 1-10). By contrast, a whopping 91 percent of US Family Health Plan members report high satisfaction with their plan.
The independent assessment of 4,781 US Family Health Plan members utilized the most widely used set of performance metrics in the managed care industry to measure performance on important dimensions of care and service. Known as the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) 4.0H Survey, it assesses member satisfaction in areas such as claims processing, customer service and getting needed care quickly.
“The US Family Health Plan’s national member satisfaction scores once again exceed the benchmark in all rating areas for the core population, including survey respondents of all ages,” said David Bahlinger, director of analytics and research for The Myers Group of Snellville, Ga., an NCQA-certified HEDIS survey vendor that administered the study of the health plan members. “Compared to the Quality Compass, US Family Health Plan members report significantly higher satisfaction with customer service, claims processing, how well their doctors communicate with them, the ability to get needed care, and get that care quickly.”
The US Family Health Plan, a comprehensive healthcare plan, offers the full TRICARE Prime benefit to more than 100,000 military beneficiaries, including active-duty family members, activated Guard and Reserve family members, and military retirees and their family members, including those aged 65 and over.
“TRICARE is pleased to offer military beneficiaries the option of US Family Health Plan,” said Rear Adm. Christine Hunter, deputy director of the TRICARE Management Activity. “With its high satisfaction, US Family Health Plan is enhancing the patient experience of care, a key element of our Quadruple Aim strategy in the Military Health System. The high member satisfaction marks that US Family Health Plan consistently receive reflect their dedication to exemplary patient care.”
Mary Cooke, chairman of the US Family Health Plan Alliance, said, “We are committed to delivering high value to military beneficiaries and to the DoD by focusing on the needs of our members and engaging them in programs aimed at staying healthy. While we provide intensive disease management services to our members with multiple or chronic health conditions, through wellness and prevention programs, our goal is to inspire and engage our members to live healthy lifestyles today, and minimize their chances of developing chronic conditions years down the road. We’re proud that, for 16 years in a row, our members have validated through independent surveys that they are highly satisfied with their healthcare. But it’s never been about survey results for us — it’s about the people. We believe our military families deserve the best care we can provide — it’s that simple.”
The US Family Health Plan is distinguished by its thousands of network doctors and hospitals, low cost, lack of deductibles, free preventative pediatric care, free annual physicals and in most locations, after-hours telephone access to healthcare providers. Enrollment in the Plan is offered in the following hospital and physician networks:
For more information about the US Family Health Plan, visit http://www.usfhp.com. For information about USFHP at PacMed, visit www.pacmed.org/index.php/us-family-health-plan.
MEDIA CONTACT:
Susan Oakland
Marion, Montgomery, Inc.
713.523.7900, ext. 127
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that it has been selected as one of the state’s Top 100 Best Places to Work in an annual ranking compiled by Seattle Business Monthly magazine.
To read our press release click here.
To view the news release from Tricare visit the Tricare Pressroom.
With US Family Health Plan (USFHP), you get top-quality civilian medical care that’s sponsored by the Department of Defense. USFHP is offered by Pacific Medical Centers and is another TRICARE prime medical option.
As a USFHP member, you’ll get great benefits, including fully covered preventive care such as annual physicals and annual eye exams by board-certified physicians. Board-certified physicians have had years of extra training and have passed rigorous medical specialty examinations. All of USFHP’s providers, including our specialty care physicians, are board-certified. You’ll also have access to disease management programs proven to produce the best possible outcomes.
Plus, you’ll receive discounts on health services not covered by TRICARE or Medicare, such as naturopathic care, massage therapy, fitness club memberships and more.
Please explore the site for additional information or call 1-800-748-7347.
News
Value Added Benefits
TRICARE Young
Adult Program
Welcome. You've taken the first step toward first-class civilian health care. Simply fill out the form below to get more information about US Family Health Plan or to schedule a briefing. Thank you.
A retired military professional will be present at the briefings to answer your questions.
Pacific Medical Centers respects your privacy and will not share your e-mail information with anyone or entity. Please view our privacy policy for more information.
In its effort to provide improved care and treat chronic conditions more aggressively, US Family Health Plan at Pacific Medical Centers uses case management and disease management programs to ensure that Plan members – especially members with chronic conditions – have access to personalized health information, assistance and advice. These programs are available at no additional cost to USFHP members.
The case management program is staffed by RNs who are assigned to specific clinics. Case management nurses can educate you about your illness, review and clarify your treatment protocols, help you manage self-care and recommend community resources. They also work with your doctor to coordinate care among referred specialists and outside providers. The disease management programs are focused on diabetes and cholesterol conditions, as well as a pharmacy review program.
In the past, patients with chronic conditions generally were not taught how to care for their own illnesses. USFHP believes these healthcare management programs are valuable tools that help Pacific Medical Centers do a better job of meeting our members’ healthcare needs and help you achieve optimal health.
What can you expect when you come to Pacific Medical Centers? Our 10 convenient locations are staffed by a comprehensive network of more than 150 primary and specialty care professionals who are committed to providing the highest-quality medical care and to developing a compassionate, long-term relationship with you.
Our centers offer state-of-the-art technology, including on-site X-ray, so you can get results fast. There is ample on-site parking, and most of our clinics feature in-house pharmacies to save you time in filling your prescriptions.
At Pacific Medical Centers, you'll discover a patient-focused philosophy that puts your needs first. We offer you same-day appointments when tomorrow just won't do. We respect the fact that you have better things to do than sit in a waiting room. We take the time to listen and respond to your concerns. And we offer you a vast array of state-of-the-art specialties without the usual delays or red tape. Even more, we treat you like the valued customer you are.
Pacific Medical Centers is partnered with many of the area's finest medical facilities, including Virginia Mason Medical Center and Seattle Children’s Hospital. So should you need hospitalization, we'll be there to see you through. It's just one more way we're making quality medical care easier and more convenient for you.
A great TRICARE choice for military families and military retirees.
US Family Health Plan makes it easy to get good health care. With a huge network of local civilian doctors, comprehensive benefits, low cost or no cost, and no paperwork, we may be exactly what you want in a health plan—and you can switch to us any time.
To view the appropriate information, please select which US Family Health Plan is right for your situation. If you are unsure which plan is right for you please visit our Am I Eligible? page.
| Active Duty Family Members | Retired Military without Medicare Part B | Retired military and their spouses with Medicare Part B |
|---|---|---|
| FREE | Click here to see costs and fees. | FREE |
US Family Health Plan (USFHP) Benefits for Eligible Active Duty, Guard and Reserve Family Members — It's FREE!
With US Family Health Plan there are no deductibles, co-pays or benefit limits. Plus, there's no paperwork. Active-duty family members including those of activated reservists and National Guard get FREE military healthcare benefits through board-certified civilian providers and a whole lot more.
It's a fantastic plan for families with children, too - you'll love the same-day appointments and the short wait times at the doctor's office. If you're currently insured through an employer, you can probably save money by switching to USFHP. Or you can keep your current employer's insurance and use USFHP as a great supplement to help pay all your deductibles and cost shares. US Family Health Plan is a proud and permanent part of the Military Health System.
"With our old plan, I was on the phone for two hours trying to reach someone in customer service. But we're very happy with US Family Health Plan. When you call the 800 number, there's someone who can help you with any question or problem. It's a pleasant change to talk to real people instead of machines. You never get the feeling you're out there on your own."
William Davis, US Army (Ret.)
| Benefit | US Family Health Plan |
TRICARE Prime |
|---|---|---|
| Alternative therapies such as acupuncture, naturopathic care and more |
Discounts | None |
| Routine Care Access Standard | Same day | 7 days |
| Coverage after age 65 | Yes | No |
| Third Party Gatekeeper | No | Yes |
US Family Health Plan (USFHP) Benefits for Retired Military & Their Eligible Family Members with Medicare Part B — It's FREE!
With US Family Health Plan there are no deductibles, co-pays or benefit limits. Plus, there's no paperwork. If you're a retired military professional with Medicare Part B, you are entitled to this FREE government-sponsored, quality civilian healthcare for as long as you live. That's right: You can have first-class healthcare and specialty referrals to board-certified physicians for the rest of your life. US Family Health Plan is a proud and permanent part of the Military Health System.
"For thirteen years in a row, independent surveys [show that] USFHP members [are] among the most satisfied health plan beneficiaries in America. We continue to focus on customer service - delivering high-quality care and providing military families with a comprehensive range of benefits."
Marshall Bolyard
Chair of the US Family Health Plan Alliance
| Benefit | US Family Health Plan |
TRICARE For Life |
|---|---|---|
| Annual eye exam by a board-certified optometrist |
FREE | None |
| Alternative therapies such as acupuncture, naturopathic care and more |
Discounts | None |
| Coverage while traveling abroad | Covered in Full | No Medicare Coverage |
| Annual preventive care exam | FREE | None |
US Family Health Plan (USFHP) Benefits for Retired Military & Their Eligible Family Members without Medicare Part B - Only $260 for Individuals and $520 for Families Per Year
Are you a retired military professional or an eligible family member and not covered by Medicare? If so, you're entitled to enroll in US Family Health Plan and receive comprehensive quality civilian healthcare at a yearly enrollment fee of just $260 for individuals or $520 for your entire family. You get first-class civilian healthcare, specialty referrals to board-certified physicians and a whole lot more. Plus, there's no paperwork.
Even if you already have health insurance, you'll probably save money by joining USFHP. If you already have employer-sponsored insurance but pay high premiums or deductibles, then USFHP is a smart, money-saving replacement. Or, you can keep your current insurance and use USFHP as a great supplement to help pay your deductibles and cost shares. (Private insurance deductibles are usually much higher than USFHP's low annual fees.) US Family Health Plan is a proud and permanent part of the Military Health System.
"Since I have been going to the Pacific Medical Center in Federal Way, I have felt that I am in such good hands ... I actually cried the very
first time I called the clinic to get an appointment with my doctor and was asked what time could I come in that day. That never happens [on base]. Ever!"
Pamela McDougall
Spouse, US Army (Ret)
| Benefit | US Family Health Plan |
TRICARE Prime |
|---|---|---|
| Alternative therapies such as acupuncture, naturopathic care and more |
Discounts | None |
| Routine Care Access Standard | Same day | 7 days |
| Coverage after age 65 | Yes | No |
| Third Party Gatekeeper | No | Yes |
To view the appropriate comparison chart, please select which US Family Health Plan is right for your situation.
Pacific Medical Centers through USFHP delivers top-quality health coverage through board certified providers.
| Benefits | US Family Health Plan |
TRICARE Standard | TRICARE Extra | TRICARE Prime |
|---|---|---|---|---|
| Provider Visits | $0 | 20% of allowable charge | 15% of contracted fee | $0 |
| Emergency Room Visit | $0 | 20% of allowable charge | 15% of contracted fee | $0 |
| Eyeglasses | Not covered Discounts apply | Not covered | Not covered | Not covered |
| Catastrophic Cap/Out of Pocket | $1,000 | $3,000 | $3,000 | $1,000 |
| Durable Medical Equipment | $0 | 20% of allowable charge | 15% of contracted fee | $0 |
| Home Healthcare | $0 | 20% of allowable charge | 15% of contracted fee | $0 |
| Skilled Nursing Facility | $0 | Greater of $16.30/day or $25 | Greater of $16.30/day or $25 | $0 |
| Ambulatory Surgery (Day Surgery or outpatient) | $0 | $25 cost share for hospital charges | $25 cost share for hospital charges | $0 |
| Prescriptions | Retail 30 day supply $5 generic, $12 brand, $25 non-formulary. Mail order 90 day supply $0 generic, $9 brand, $25 non-formulary |
Same as USFHP | Same as USFHP | Same as USFHP |
| Inpatient Hospital (Includes hospital & provider services) | $0 | Greater of $25 or $16.30 per day | Greater of $25 or $16.30 per day | $0 |
| Outpatient Mental Health | $0 | 20% of allowable charges | 15% of contracted fee | $0 |
| Inpatient Mental Health | $0 | $20 per day ($25 minimum fee) | $20 per day ($25 minimum fee) | $0 |
| Discounts for fitness club memberships, chiropractic care, naturopathy, massage therapy, nutritionist, vitamins and supplements | Yes | No | No | No |
TRICARE Comparison Chart for Military Retirees with Medicare Part B
Pacific Medical Centers through USFHP delivers top-quality health coverage through board certified providers.
| Benefits | US Family Health Plan | TRICARE For Life |
|---|---|---|
| Provider Visits | $0 | $0 |
| Emergency Room Visit | $0 | $0 |
| Eyeglasses | Discounts | Not covered |
| Catastrophic Cap/Out of Pocket | NA | NA |
| Durable Medical Equipment | $0 | $0 |
| Home Healthcare | $0 | $0 |
| Skilled Nursing Facility | $0 | |
| Ambulatory Surgery (Day Surgery or outpatient) | $0 | $0 |
| Prescriptions | Retail 30 day supply $5 generic, $12 brand, $25 non-formulary. Mail order 90 day supply $0 generic, $9 brand, $25 non-formulary |
Same as USFHP |
| Inpatient Hospital (Includes hospital & provider services) | $0 | $0 |
| Outpatient Mental Health | $0 | $0 |
| Inpatient Mental Health | $0 | $0 |
TRICARE Comparison Chart for Military Retirees without Medicare Part B
Pacific Medical Centers through USFHP delivers top-quality health coverage through board certified providers.
| Benefits | US Family Health Plan |
TRICARE Standard |
TRICARE Extra |
TRICARE Prime |
|---|---|---|---|---|
| Provider Visits | $12 | 25% of allowable charge | 20% of allowable charge | $12 |
| Emergency Room Visit | $0 | 20% of allowable charge | 20% of allowable charge | $430 |
| Eyeglasses | Not covered Discounts apply | Not covered | Not covered | Not covered |
| Catastrophic Cap/Out of Pocket | $3,000 | $3,000 | $3,000 | $3,000 |
| Durable Medical Equipment | 20% of contracted cost | 25% of allowable charge | 20% of contracted fee | 20% of contracted cost |
| Home Healthcare | $12/day | 25% of allowable charge | 20% of contracted fee | $12/day |
| Skilled Nursing Facility | Greater of $11/day/$25 min | 25% of billed amount plus 25% professional fees | Lesser of $250/day or 20% of billed charges | Greater of $11/day/$25 min |
| Ambulatory Surgery (Day Surgery or outpatient) | $25 | 25% contracted fees for facility and individual providers | 20% contracted fees for facility and individual providers | $25 |
| Prescriptions | Retail 30 day supply $5 generic, $12 brand, $25 non-formulary. Mail order 90 day supply $0 generic, $9 brand, $25 non-formulary |
Same as USFHP | Same as USFHP | Same as USFHP |
| Inpatient Hospital (Includes hospital & provider services) | Greater of $11/day/$25 min | Lesser of $535 per day or 25% of billed charges, plus 25% of allowable charges for professional fees | Lesser of $250/day or 25% of billed amount, plus 25% of allowable charges for professional fees | Greater of $11/day/$25 min |
| Outpatient Mental Health | $25 Individual session; $17/ group visit | 25% allowed charges | 20% contracted fees | $25 Individual session; $17/ group visit |
| Inpatient Mental Health | $40/day, $25 Min | $149/day or 25% Hospital charges + 25% provider charges | 20% hospital and provider charges | $0 |
There are two ways to enroll in US Family Health Plan. You can enroll in US Family Health Plan by either downloading the paper application or through the TRICARE Beneficiary Web Enrollment Website-TRICARE Online portal.
PLEASE NOTE - The application allows you to type directly onto the form before printing. You cannot save data typed into this form. Print an additional copy for your records.
Print and sign your completed application. Mail it to:
Pacific Medical Centers, US Family Health Plan
PO Box 84985
Seattle, WA 98124
https://www.dmdc.osd.mil/appj/bwe/indexAction.do
To log on to the BWE web site, one of the following is required:
Our network includes more than 150 primary and specialty care providers at convenient Pacific Medical Center locations. We also provide care through a network of the area's leading specialists and medical centers.
Please use our Physician Search to find the right doctor for you.
The first and most important decision each member must make is the selection of a PCP. Each enrollee in your family should select a PCP with whom he or she is comfortable. Family members do not need to select the same PCP, and their selections may be changed upon request.
You may choose a Family Practitioner (Family Practice), Pediatrician, Internist (Internal Medicine), Physician Assistant (PA) or Nurse Practitioner as a PCP. To find a PCP click here. Select a Primary Care Provider and then select the clinic you wish to visit. Next, select the primary care specialty and view the profiles of the PCPs in the clinic.
Family Medicine: Care for all individuals. At the heart of this specialty is the patient-physician relationship. Family Medicine practitioners cover all areas of a family’s health and wellness, including care for children, women and men, plus gynecology and aging issues. These specialists provide a medical home to their patients, looking out for overall health of the entire family by knowing them as a whole. They are also responsible for the coordination of any specialty care the patient may need.
Pediatrics: Care for children. When it comes to the health and well-being of children, we combine warm compassionate care with the knowledge that comes from advanced training and experience. Pediatric patients are rapidly growing and changing and these specialists care for them in a thoughtful and concerted way to meet their ever-changing needs. From infancy or any stage of childhood, our pediatricians will follow the development of your child and work with you to ensure the optimal health and well-being of your family.
Internal Medicine: Internal medicine physicians are experts in adult healthcare. Sometimes they are referred to as "internists" or "general internists." They have had extensive training in the prevention and treatment of adult diseases, both chronic and acute, and provide care for patients from their late teenage years and on.
Because of their specialized knowledge, internal medicine physicians are often called upon as consultants to other physicians to help solve complex or puzzling diagnostic problems. They are trained to deal with any issue a patient may have from preventive care and common disorders to chronic disease. And although they are primary care providers, they do not treat children or deliver babies, or perform surgeries, as family and general practitioners do. Some internists are additionally trained and board-certified in specialties. For example, an internal medicine physician may be certified in cardiology or geriatrics. Internal medicine physicians are also good at unraveling diagnostic "knots" and treating patients who have several chronic illnesses at one time.
To be eligible for USFHP, an individual must be one of the following:
Active Duty personnel are not eligible for USFHP.
Welcome. You've taken the first step toward first-class civilian health care. Simply fill out the form below to get more information about US Family Health Plan or to schedule a briefing. Thank you.
A retired military professional will be present at the briefings to answer your questions.
Pacific Medical Centers respects your privacy and will not share your e-mail information with anyone or entity. Please view our privacy policy for more information.
Call our Member Services Representatives today! If they cannot immediately answer your specific questions related to the US Family Health Plan, they will research your inquiry and call you back with the answer within 48 hours.
Call 1-888-958-7347 or 206-621-4090 today!
US Family Health Plan
Member Services
1200 12th Ave S, Qtrs 8/9
Seattle, WA 98144
Call 1-888-958-7347 or 206-621-4090 today!
The US Family Health Plan at Pacific Medical Centers prides itself on being a "world-class" customer service operation. The basis of this "world-class" service is our Member Services Department. Our Member Service Representatives are dedicated to our USFHP members and look forward to working with them every day. In addition to general information about the USFHP program and Pacific Medical Centers, each representative is highly skilled in responding to USFHP member inquiries regarding:
Call our Member Services Representatives today! If they cannot immediately answer your specific questions related to the US Family Health Plan, they will research your inquiry and call you back with the answer within 48 hours.
If you happen to get a bill for covered services from your PCP or from a provider to whom your PCP referred you, just forward it to:
US Family Health Plan
Member Services
1200 12th Ave S, Qtrs 8/9
Seattle, WA 98144
To view the appropriate frequently asked questions, please select which US Family Health Plan is right for your situation.
Getting your prescriptions filled through US Family Health Plan is convenient and easy. As a USFHP member, you can obtain a 30-day supply of your prescription medication at seven of our eight clinics. Members who use the Lynnwood Clinic can get their prescriptions filled at their local Bartell Drugs. Mail-order prescriptions are even easier — you can save money and time by obtaining a 90-day supply of your prescription medication for just one co-payment if you use Maxor Mail-Order Pharmacy.
Once you have enrolled in US Family Health Plan, make an appointment with your new primary care provider. Bring your existing medications with you and have your provider re-write them for a US Family Health Plan participating pharmacy.
Your physician will fax your long-term medications to the Maxor Mail-Order Pharmacy. You will simply need to call Maxor when it is time to refill your prescription. Maxor mail order has been designed to deliver prescriptions within 10 days of ordering a refill. Click here to download and print the Mail Service Request Form. You can speed things up initially by making a one-time phone call to Maxor to ensure the address you want medications shipped to is correct and to set up auto-payment. When refilling a prescription from mail order, simply phone in your refill request two weeks prior to running out of medication.
Maxor Mail Order Pharmacy will be happy to mail your prescriptions anywhere in the United States. If you obtain medications in connection with an urgent or emergency visit, forward your receipts to US Family Health Plan. You will be reimbursed for the amount you paid, minus your applicable co-payments.
Once you join US Family Health Plan, you’ll no longer be able to have your prescriptions filled at a Military Treatment Facility (MTF). However, the Maxor Mail-Order Pharmacy and Virginia Mason Pharmacies are able to fill periodic or urgent medications rapidly, saving you from a potentially long wait at an MTF.
Read About A Change to Prescription Drug Copayments
You can enhance the value of your US Family Health Plan membership with these deep discounts on health and wellness products and services not covered by TRICARE. These savings are provided to you through negotiated arrangements with health-related companies and are not insurance.
A healthier you is just around the corner! With USFHP, you get deep discounts on these non-covered health services.
Complementary and alternative medicine (CAM) includes practices and products not currently considered part of conventional medicine, such as massage therapy, yoga, acupuncture and naturopathic medicine. As a member of US Family Health Plan, you can get substantial discounts of 10-30% off CAM health and wellness services when you visit providers in the WholeHealth Network.
Participating alternative providers include:
To learn more about complementary and alternative medicine, visit Axia WholeHealth Network. For a description of each therapy, click Reference Library and then Therapies. The site also provides access to healing centers, reference materials, healthy recipes, nutrition information, discounts on vitamins and natural supplements and discounts on health-related books and magazines.
To select a provider at the Axia WholeHealth Network, visit the Find a Practitioner page or call 1-877-561-5872. To obtain your savings, simply show your US Family Health Plan membership card to the provider.
Back to TopUS Family Health Plan is proud of its new partnership with GlobalFit. GlobalFit offers easy and affordable healthy living programs that can help you maintain your good health and keep in top physical condition.
While not a covered TRICARE benefit, US Family Health Plan's partnership with GlobalFit adds additional value to your USFHP membership with deeply discounted access to top Puget Sound area fitness clubs. Through GlobalFit, you get:
For more information on GlobalFit's participating fitness clubs and your exclusive discounted rates, please visit www.globalfit.com/usfhp or call GlobalFit toll-free for personal assistance at 800-294-1500.
Back to TopWith USFHP, you receive a fully covered annual eye exam through your Pacific Medical Centers provider. Plus, through the More Benefits Discount Program's partnership with EyeMed, you'll enjoy up to 35% off the retail price for a complete pair of eyeglass frames and 15% off the retail price for conventional contact lenses.
The discounts on eyeglasses and contact lenses are available at:
Please note that the eye exam is a covered benefit only when obtained at your Pacific Medical Centers clinic. If your eye exam is provided by an EyeMed provider, you will receive a discount on the cost of the exam.
Once enrolled in US Family Health Plan, you will receive a member ID card and provider directory from EyeMed. After you have your fully covered eye exam at Pacific Medical Centers, schedule an appointment at the Pacific Medical Centers Optical Shop by calling (206) 505-1200 or visit an EyeMed vision provider near you. Present your EyeMed member ID card at the vision provider's office, along with your eyewear prescription. Your vision provider will take care of the rest
To find a participating EyeMed vision provider, use the EyeMed Provider Locator or call 1-866- 723-0513. Or to find out more, please read A Summary of Your EyeMed Benefit.
Back to TopJenny Craig: A scientifically-proven approach to weight loss.
Through one-on-one support, provided by a trained weight loss consultant, you will receive a tailored program that fits your lifestyle and is based on the three essential components of successful weight management: Food, Body, Mind.
With a wide range of program options to meet your individual needs, the Jenny Craig Program is flexible enough to suit almost anyone: working women and at-home moms, men, seniors, teens – even people with Type 2 diabetes! You can meet with your consultant in-person at a local centre, or enjoy the convenience and privacy of our Jenny Craig At Home program. Either way, you'll get the personal attention and support you need to help in achieving your weight loss goals.
Jenny's Cuisine® is a model for balance, variety and moderation. Each day, you’ll enjoy three Jenny's Cuisine® meals and one snack along with your own added fresh fruits, vegetables, low-fat dairy, whole grains and heart-healthy fats.
Special Savings!
As a special incentive, Jenny Craig offers US Family Health Plan members and their adult household dependents:
*Food and, if applicable, shipping not included. Offer applies to initial membership fee only and is valid at participating centres in the U.S., Canada and Puerto Rico and through Jenny Craig At Home. Each offer is a separate offer and can be used only once per person. Restrictions apply.
To receive the Jenny Craig discount, simply follow these three steps:
Here’s What You’ll Receive With Every Jenny Craig Program:
For more information, visit www.jennycraig.com.
Back to TopThe More Benefits Discount Program is a discount program for health services and products not covered under US Family Health Plan (USFHP) or the TRICARE program. US Family Health Plan does not endorse or guarantee the products or services offered by this Program. Providers and practitioners accessed through this Program are solely responsible for their products and services. US Family Health Plan makes no warranty, express or implied, as to the suitability or quality of any product or service purchased through this Program. US Family Health Plan members are solely responsible for all costs incurred through the More Benefits Discount Program; USFHP and Pacific Medical Centers will not pay for any fees or costs incurred. Neither Pacific Medical Centers nor USFHP are liable for defective products, practitioner negligence or other errors in the delivery of services or products. USFHP members should consult their physician when considering a new therapy or before starting any exercise program.
US Family Health Plan is the only TRICARE Prime program that offers benefits to active duty family members and all military retirees and their eligible family members, including those 65 years of age and over, regardless of whether or not they participate in Medicare Part B.
USFHP at Pacific Medical Centers gives you first-class, quality civilian health services with same-day primary care appointments and specialty referrals. It’s easy to enroll, and there are no strings attached.
If you’re already enrolled in TRICARE Prime, you can switch to USFHP by simply filling out an application. Your coverage switches over the day we receive your application. If you’re new to TRICARE Prime or if you have TRICARE for Life, your coverage starts the first day of the month if we receive your application and any applicable enrollment fees by the 20th day of the prior month.
US Family Health Plan is a TRICARE Prime Option. Click here to see USFHP costs and fees.
Uniformed Services Family Health Plan (US Family Health Plan) at Pacific Medical Centers today announced a member-satisfaction survey that gives it one of the highest rankings in the United States and reveals its members as among the most loyal nationwide. The recent, independent survey of members gave the Plan an 88.8 percent overall satisfaction rating, well above the national average.
US Family Health Plan (www.usfhp.com), a national health plan for military families, is offered in six regions around the country, including Washington State’s Puget Sound area. The Plan delivers care in King and Snohomish counties through Pacific Medical Centers to dependents of active-duty service men and women, activated reservists and National Guard members, and military retirees and their eligible family members. Sponsored by the Department of Defense, US Family Health Plan is celebrating 25 years of serving uniformed services personnel.
US Family Health Plan members’ 88.8 percent overall satisfaction rating is 23 percent higher than the national average for satisfaction with health plans as reported by the National Committee for Quality Assurance (NCQA) in its Quality Compass 2006 Public Report. The report, designed to provide health plans with comparative information on the quality of managed care plans in the United States, includes data from 253 commercial adult plans that chose to release their results publicly. Rated on a scale of zero to 10 (with 10 as the highest rating), 88.8 percent of US Family Health Plan members at Pacific Medical Centers rated their overall satisfaction with the Plan as 8 or higher. “Additionally, the survey identified our members as among the most loyal health plan members in America, meaning that they’re satisfied with the Plan, do not intend to switch to another plan and are willing to recommend the Plan to family and friends,” says Kate Ryan, vice president, US Family Health Plan at Pacific Medical Centers. “The analysis showed that 78.2 percent of all of our respondents, and 85 percent of those age 65 or older, can be categorized as loyal. The national percentage for loyalty is 43.7 percent.”
The satisfaction of US Family Health Plan members at Pacific Medical Centers with 1) their health plan, 2) their ability to get care quickly, 3) their physicians and 4) the doctor’s office staff with whom they interact through the network all rank in the ninety-ninth percentile nationally. Members also continue to report high satisfaction with claims processing, customer service and the timeliness in which they receive resolutions to problems. Survey results show that for 12 consecutive years, US Family Health Plan members at Pacific Medical Centers have been among the most satisfied health plan beneficiaries in the United States.
The survey was conducted by The Myers Group of Snellville, Ga., an NCQA-Certified Health Plan Employer Data and Information Set (HEDISÒ) Survey Vendor, using the Consumer Assessment of Healthcare Providers and Systems (CAHPSÒ) 3.0H survey methodology. Developed jointly by the Agency for Healthcare Research and the NCQA, the CAHPS 3.0H survey is the most comprehensive tool available for assessing consumers’ experiences with their health plans.
Program improves coverage availability for military beneficiaries in under-served markets
US Family Health Plan today announced the implementation of several strategies that improve the availability of health care options to military beneficiaries. The Plan finalized the augmentation of services in several geographic areas, instigated new operational improvements and completed key renovation efforts to answer the needs of active-duty personnel, retirees and their eligible family members. "These improvements exemplify US Family Health Plan's ongoing commitment to provide exceptional health care," said Marshall Bolyard, current chairperson for the US Family Health Plan Alliance. "We are dedicated to continually seek ways to improve and serve our military beneficiaries because our military families have earned this with their service." Last year, each of the six US Family Health Plan programs received high member satisfaction ratings and experienced marked operational improvements. Of the six programs, five improved access to health care services to address the growing demands from beneficiaries. At Martin's Point Health Care, based in Portland, Maine, the Plan reach was extended to cover three new market-areas including Nashua, Keene and Lebanon, NH. In these areas, the Plan contracted with Dartmouth-Hitchcock to augment the physician and hospital networks offered by Martin's Point to Plan members.
Brighton Marine Health Center, with headquarters in Boston, contracted with RiverBend Medical Group to provide local access to US Family Health Plan benefits for the thousands of military families and retirees in western Massachusetts near Westover Air Reserve and Barnes Air National Guard Bases. The RiverBend Medical Group has locations in Springfield, Chicopee, Westfield and Agawam, MA. US Family Health Plan eligibles in these areas will have access to TRICARE Prime benefits and special value-added benefits such as chiropractic care, massage therapy, and discounts on eyewear and fitness centers.
"US Family Health Plan is available through some of the Nation's top health care systems. It is our goal to continue to augment our reach and offer our military families and retirees access to world-class care closer to home," said David Chicoine, the executive director of the Brighton Marine program. Pacific Medical Centers (PacMed) is also increasing members' hospital choices with the completion of an agreement naming Virginia Mason the preferred hospital provider for Pacific Medical Centers. Virginia Mason Medical Center is an award winning hospital and recently received the 2004 Distinguished Hospital Award for Clinical Excellence, placing them among the top five percent of all acute-care hospitals in the nation.
The Saint Vincent Catholic Medical Centers, serving New York, New Jersey southern Connecticut and eastern Pennsylvania, completed two key initiatives including the phase one renovation to its ambulatory care site at Mitchel Field and the expansion of its physician network to approximately 6500 providers. Renovations to the Mitchel Field ambulatory care site greatly improved the patient reception and administrative areas, allowing for greater patient privacy and more efficient use of space. A Maxor satellite pharmacy also moved into the building, giving US Family Health Plan members one-stop access to all of their medical services and prescriptions.
Recently, Johns Hopkins completed some important initiatives including: a renovation project at the Wyman Park practice; an expansion at the Odenton practice; and the phase II ground breaking of a new two-story multi-specialty and primary care practice in White Marsh, Maryland, which will double the practice's existing space. At the Odenton facility, which is close to the Ft. Meade Army base, the pediatrics practice was enhanced to handle the demand from the active-duty families in the area. At Wyman Park, the former US Public Health Hospital, the internal medicine, OB/GYN and pediatrics areas were renovated and updated with new computer systems.
The new, conveniently located White Marsh practice will offer primary care from Johns Hopkins Community Physicians throughout the entire second floor of the new building. The White Marsh practice, to be completed by June, will feature a number of new services including access to specialists in geriatrics and orthopedics, as well as plastic and reconstructive surgery. US Family Health Plan members will have greater access to the world-renowned Wilmer Eye Institute at the White Marsh facility.
"At Johns Hopkins, we are very excited to see all of these new developments and operational milestones come to fruition for our US Family Health Plan members. With the addition of newly renovated facilities and improved services, our members have more convenient access to state-of-the-art medical care," said Mary Cooke, senior director at the Johns Hopkins Program.
Pacific Medical Centers (formerly PacMed Clinics) is very pleased to announce that Virginia Mason Medical Center, one of the nation's premier hospitals, will be its preferred hospital provider starting in December 2003.
Virginia Mason, located in downtown Seattle, has one of the best track records in the nation for both its safety and results. It is especially distinguished in its treatment of such major conditions as heart disease and cancer, and it has the oldest and largest diabetes program in the Northwest. For more information about Virginia Mason, please visit their web site at www.virginiamason.org.
Pacific Medical Centers' physicians will continue to be the primary caregivers for our USFHP patients, and will oversee all hospital care. And - as is the case now - if you need to be hospitalized, you can your physician will make the decision as to which hospital you will be admitted.
If you have questions, please call USFHP Member Services at 1-800-585-5883 or talk with your physician at your next visit.
US Family Health Plan members may now access primary care services in Marysville. Through a unique partnership with the Medalia Marysville center, members have guaranteed access to skilled civilian providers right in the neighborhood. You will still receive the high quality care you expect from US Family Health Plan providers. For more information, call 1-888-95-USFHP.
Testimonial and national survey results demonstrate members'satisfaction with the Health Plan
US Family Health Plan today reports 2003 member satisfaction ratings of 88 percent, which for the tenth straight year, is significantly higher than the national average for health plans as reported by the National Committee for Quality Assurance. Demonstrated by member testimonials and the latest survey results, US Family Health Plan remains a viable and stable TRICARE Prime option available to families of active-duty military, retirees and their eligible family members across the United States.
Withstanding national declining trends among HMOs, US Family Health Plan 2003 satisfaction ratings are the highest in the Plan's 10-year history and almost 27 percent higher than the national average and 21 percent rating higher than other government-sponsored military options.
Long-time member and wife of military-retiree, Edith Personette cites the Plan's doctors, home health option and rehabilitation coverage as the primary reason for satisfaction with US Family Health Plan.
"The excellent medical care received during a recent serioUS illness in my family was beyond my highest expectations," said Edith Personnette, US Family Health Plan member. "Our doctor has been extremely attentive and the availability of home-health options were critical for recovery. We are very happy and will continue to stay with our plan. Whatever need we've had, we have been covered by the US Family Health Plan."
In the satisfaction survey, members rated their overall satisfaction with the health plan USing a scale ranging from zero to 10, 10 being the highest satisfaction rating. Nearly 88 percent rated their overall satisfaction with the plan as an 8 or higher on a 10 point scale. Nearly 86 percent rated their primary care providers an 8 or higher and nearly 90 percent are extremely satisfied with the care they receive through the US Family Health Plan. These ratings are significantly higher than the national average of satisfaction for HMOs, which report only 62 percent of members rate their overall satisfaction with plans eight or higher on a 10-point scale.
US Family Health Plan serves its more than 90,000 members from six geographic service areas in the United States through affiliated hospitals and health care systems. Member satisfaction is attributed to the organization's history of providing care for military eligibles; prescription benefits; on-site US Family Plan Patient Advocates in each region; 24-hour access to registered nurses; preventative health and disease management enhancements and home-health options.
"Serving our members' needs is at the core of our Health Plan philosophy," said David Chicoine, current chairperson for US Family Health Plan Alliance. "Our military and their families deserve the best coverage available—and personalized care is the key to our member's satisfaction. We believe that our membership grows stronger becaUSe our Health Plan offers consistency in care, excellence in service and options that people really need. These are qualities that are almost absent in our indUStry today.”
The survey was conducted by Market Street Research of Northampton, MA. Member satisfaction results were determined by a range of plan-related issues gathered through the survey including coverage, benefits, plan administration and cUStomer services¾as well as the quality of health care members receive.
Enhancements feature user-friendly search capabilities and updated plan information
The Uniformed Services Family Health Plan (US Family Health Plan) today announces the availability of new member service tools online at www.usfhp.com. Enhancements to the Web site feature a variety of interactive elements including doctor search tools, access to updated Plan information and educational resources for members.
"Member satisfaction is our number-one priority; that's why we've improved our existing Web site to feature new interactive options for research, education and Plan information," said David Chicoine, current chairperson for US Family Health Plan Alliance. "Our members now have clear and friendly access to essential member resources at their fingertips."
The Web site features provider search tools for members to research new primary care physicians and convenient hospital locations. Through the Web site, members in select programs can access a leading pharmaceutical distributor to place prescription refills and find pharmacy locations with the pharmacy locator tool. Members can also update account information with changes to a mailing address and phone number.
Health and wellness education and Plan information is now available online. Members can review Plan costs and benefits, including a comparative schedule of co-payments. Members can also order new member cards, review the latest list of Plan enhancements and download the member handbook, the enrollment form and the enhancement brochure. For questions and comments, members can contact US Family Health Plan using the online feedback form.
"We are not going to stop here. Future Web site enhancements will include enrollment and payment options so that eligible families of active-duty military service members, retirees and their family members can safely and efficiently sign up to take advantage of outstanding healthcare coverage and US Family Health Plan benefits," added Chicoine.
American reservists serving in Operation Iraqi Freedom now have healthcareoptions for families at home
The Uniformed Services Family Health Plan (US Family Health Plan) announces the eligibility of activated reservists' family members for healthcare benefits—effective immediately. A TRICARE Prime option, US Family Health Plan is available to families of active-duty military, retirees and their eligible family members in six geographic service areas across the United States.
"We are pleased to offer peace-of-mind in the way of health coverage to the thousands of family members of mobilized reservists," said David Chicoine, current chairperson for US Family Health Plan Alliance. "Our goal is to offer immediate support to active-duty reservists and their family members."
Under the plan, active-duty reservists' family members are eligible to receive access to virtually free healthcare, including a large network of primary care doctors and specialists, prescription drug coverage, emergency care and value-added discounts for the health of eyes, ears and teeth.
For eligibility, reserve component service members must be called to active duty for more than 30 days. Family members that live in one of the US Family Health Plan service areas can enroll in the Plan by calling member services. US Family Health Plan is available through John's Hopkins in Maryland, Martin's Point Health Care in Maine, Brighton Marine Health Center in Massachusetts, Saint Vincent Catholic Medical Centers of New York, Christus Health in southeast Texas and Pacific Medical Centers in Washington State. Once enrolled, reservists' family members are eligible for coverage until the reservists' orders for active duty are cancelled.
"The US Family Health Plan has a history of member satisfaction. We are always striving to make the enrollment process for premium healthcare coverage as clear and as simple as possible for our members," added Chicoine. "The men and women in our armed services give so much to our country, and we are pleased to serve them and offer their families easy access to some of the best coverage and resources available in healthcare."
For US Family Health Plan information go to www.usfamilyhealthplan.org or call the program in your area to enroll, ask questions or receive an explanation of benefits and eligibility.
Find what you're looking for at Pacific Medical Centers (Pac Med) with clinics in Seattle (Northgate, Beacon Hill, First Hill), Federal Way, Lynnwood, Canyon Park (near Bothell and Woodinville), Renton, and Totem Lake, near Kirkland and Bellevue. Use our Physician Finder to find a doctor who will meet your needs.
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