Member Resources

Call 1-888-958-7347 or 206-621-4090 today!

The US Family Health Plan at Pacific Medical Centers prides itself on being a "world-class" customer service operation. The basis of this "world-class" service is our Member Services Department. Our Member Service Representatives are dedicated to our USFHP members and look forward to working with them every day. In addition to general information about the USFHP program and Pacific Medical Centers, each representative is highly skilled in responding to USFHP member inquiries regarding:

• TRICARE Prime benefits and TRICARE Standard benefits
• Our claims process
• The enrollment process and status of new member applications
• The disenrollment process, coordination of benefits and third party liability policies

Call our Member Services Representatives today! If they cannot immediately answer your specific questions related to the US Family Health Plan, they will research your inquiry and call you back with the answer within 48 hours.

If you happen to get a bill for covered services from your PCP or from a provider to whom your PCP referred you, just forward it to

US Family Health Plan
Member Services
1200 12th Ave S, Qtrs 8/9
Seattle, WA 98144

Newsletter Archives:

Winter 2009

• Member Handbook
• Summary of Co-pays
• How to Update DEERS
• ECHO Program

HELPFUL LINKS

• GlobalFit
  www.globalfit.com/usfhpny
• TRICARE
  www.tricare.mil
• Medicare
  www.medicare.gov
• United Concordia Dental Insurer
  www.ucci.com
• TRICARE Retiree Dental Program
  –Video on Tricare Dental (requires player for Windows Media Video files) –www.trdp.org
• Axia Whole Health
  http://axia.wholehealthmd.com
• EyeMed Vision Care
  www.eyemedvisioncare.com
• Medline Plus
  www.nlm.nih.gov/medlineplus
• National Institutes of Health
  www.nih.gov