Prescriptions

US Family Health Plan Prescriptions

Getting your prescriptions filled through US Family Health Plan is convenient and easy. As a USFHP member, you can obtain a 30-day supply of your prescription medication at six of our seven clinics. Members who use the Lynnwood Clinic can get their prescriptions filled at their local Bartell Drugs. Mail-order prescriptions are even easier — you can save money and time by obtaining a 90-day supply of your prescription medication for just one co-payment if you use Maxor Mail-Order Pharmacy.

• Maxor Mail Service Request Form
• Refill Mail Order Prescriptions Online http://maxor.com/

How do I transfer my prescriptions to the US Family Health Plan prescription program?

Once you have enrolled in US Family Health Plan, make an appointment with your new primary care provider. Bring your existing medications with you and have your provider re-write them for a US Family Health Plan participating pharmacy.

How do I get my prescriptions filled through the Maxor Mail-Order Pharmacy?

Your physician will fax your long-term medications to the Maxor Mail-Order Pharmacy. You will simply need to call Maxor when it is time to refill your prescription. Maxor mail order has been designed to deliver prescriptions within 10 days of ordering a refill. Click here to download and print the Mail Service Request Form. You can speed things up initially by making a one-time phone call to Maxor to ensure the address you want medications shipped to is correct and to set up auto-payment. When refilling a prescription from mail order, simply phone in your refill request two weeks prior to running out of medication.

How do I obtain prescriptions when I am traveling?

Maxor Mail Order Pharmacy will be happy to mail your prescriptions anywhere in the United States. If you obtain medications in connection with an urgent or emergency visit, forward your receipts to US Family Health Plan. You will be reimbursed for the amount you paid, minus your applicable co-payments.

Can I continue to have my prescriptions filled at a Military Treatment Facility?

Once you join US Family Health Plan, you’ll no longer be able to have your prescriptions filled at a Military Treatment Facility (MTF). However, the Maxor Mail-Order Pharmacy and Virginia Mason Pharmacies are able to fill periodic or urgent medications rapidly, saving you from a potentially long wait at an MTF.